The account is currently locked out in Doc1 Designer
The issue encountered is a login failure in Doc1 Designer, with the error message stating "Login failed for user 'Doc1Login' because the account is currently locked out." Please refer to…
Unable to connect to the database.
When opening EngageOne Designer using the default admin login credentials, the following error is returned:Windows Event Viewer log error:The login attempt for user 'DOC1Login' using SQL authentication failed. The server…
Resolving “Login failed for user” Error When Connecting to SQL Server through Spectrum Management Console
Issue:When attempting to test a new connection from the Spectrum Management Console to an MS SQL server, the following error is encountered:"The connection test failed. Reason: Exception while trying to…
Connect to SAP gateway failed: internal error
Instructions:An error was encountered while attempting to connect to SAP using a Winshuttle product.SAP error type: Connect to SAP gateway failedError details: Internal error (this return code should be handled…
SAP gateway failed…Unable to Load the GSS-API DLL(sapcrypto.dll)/initial call to gss_indicate_mechs() failed
Instructions:The problem arose after upgrading MS Office. The problem is specific to cases where Single Sign-On (SSO) is enabled. No path is available under the "XML Configuration File on Server"…
Trying to login to SAP using Winshuttle Error: Partner not found
Works with Studio 11.x, 12.x , 20.x Solution: To ensure that Winshuttle is utilizing the correct SAP logon file, please navigate to Studio > Options > SAP settings. If…
SAP Logon Pad Empty
Instructions:When trying to log on to SAP using Winshuttle software, the list of available SAP systems is empty. This prevents the user from selecting the SAP Server for running or…
Connection.RfcOpenConnection failed with the message RFC_LOGON_FAILURE.
Instruction:We are currently in the process of testing the logon credentials that I have assigned to a Winshuttle service ID, which will later be used as a Runner ID.During the…
Error: Script Could Not Be Attached to SAP GUI
Instructions: While trying to record or run a script in GUI scripting mode customer is receiving the error message "Error: Script could not be attached to SAP GUI". Works with…
DBAPY fails MCH3601 lsGetBeginPointer
Symptoms:DB apply that won't come up since a hard crash yesterday. Here are the actions taken: After using WRKDG with Option 8 and F8, it was observed that Apply Session…
DBAPY fails LVE3777 RC AF
Symptoms: When checking the WRKDG command, the DB target is displayed as "P" for Partial Status. The DBAPY process failed with ending code 0. The DB apply job log does…