Creating logs in Evolve
Works with Evolve 20.xCause:How to collect logs.Solution:To configure logs in Evolve, log in to the platform and navigate to the settings section. Please ensure that you have Admin rights to…
Renew or Activate licences for Evolve
Works with Evolve 20xCause: Root cause of the issue (typically for problems or bugs)Solution:Please follow the steps mentioned in below link Automate Studio Manager – Precisely Support In case you have issues with…
Finding more information about updating Evolve Reference Data from Excel?
Works with EvolveCause:Evolve reference data more information required.Solution:You can find more information in regards to Evolve and reference data from our online documentationby clicking on the link below:Automate Evolve –…
How to add the user’s manager into an Evolve workflow?
Instruction:Please advise how we can add the user's manager into an Evolve workflow. We would like to use the manager as an escalation point. The manager is available in the…
Launching a Winshuttle Form and Workflow Process using PowerShell or Visual Studio?
Instruction: Is it possible to program a launch for the Winshuttle Form and Workflow Process using PowerShell or Visual Studio? Works with 11.x.x & 12.1 Composer Solution: Yes this is possible…
Issue with Plugin Value Setter in Excel Workflow
Instruction:Plugin Value Setter doesn't work correctly for Excel workflow. Values are not getting updated in Sharepoint column. Works with Composer 11xCause:The Value Setter node is designed to work exclusively with form…
Executing an Embedded Plugin through a Custom Button on a Form
Instruction:Use run embedded plugin e.g. update SharePoint list within a custom button on form as per below documentation link. https://docs.precisely.com/docs/sftw/automate-older-versions-and-legacy-products/foundation/en/composer/winshuttle-composer-button.htm#PluginsWorks with Composer 12xCause:Use run embedded plugin e.g. update SharePoint list within…
Support Policy for SAP GUI Client Releases
Instruction:SAP GUI Client Release Support Policy. Evolve all versions.Works with Evolve , Foundation, and connect all versionsSolution:Please check the SAP GUI Client Release Support Policy as in the below URL. SAP…
Evolve – How to Add a New User
Instruction:Two methods are available for adding a new user: manual entry or utilizing the "LookUp User" feature to retrieve information from the Active Directory.In the case that the "LookUp User"…
Constraints on Supporting Documents within the Excel Workflow in Automate Evolve
Issue:Customer Inquiry: File Size and Formats for Supporting Documents in Excel Workflow on Evolve - Any Limitations?Cause:Limitation for supporting documents in Excel Workflow. Solution:Upon confirmation from the Product Management and Engineering…
Transforming the Portfolio Product Support Lifecycle through Automation
Information:In addition to the table below, please refer to the Studio-specific and Foundation-specific Product Availability Matrix.Detailed information can be read in The Software Maintenance Handbook.As new versions of Precisely software are released,…
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