Information:
During the installation process using the installation application, an error occurs with the following details: Error Number: 0x80070002 Description: Could not find file ‘xxxxx’ As a result, the setup process will be terminated.
Cause:
Windows systems issue
Solution:
A. To perform an MSI installation, follow these steps:
Download the appropriate MSI installer based on your bit version from the following link: (/articles/Knowledge/Studio-Version-11-X-12-X-and-20-X-360024663732). Look for the MSI installers listed at the end of the page.
Proceed with the MSI installation. If you require assistance with this process, please contact your internal I.T. help desk, as they can provide guidance. It is important to note that you must have administrative rights on the machine, and make sure to close all Microsoft Office applications before starting the installation.
B. To place a copy of the installer in the file location with excel.exe, follow these steps:
Locate the excel.exe file on your machine. The file path may vary depending on various factors, such as the Office version installed. For example, it could be located at “C:\Program Files\Microsoft Office\root\office16”.
Copy the executable installer file to this location.
Run the installer as an administrator to initiate the installation process.
